{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Associate","description":"Our client is a fast-growing FinTech innovator on a mission to empower individuals to take control of their financial future. Through cutting-edge technology, they provide free access to real-time market data, analytics, and trading tools, helping customers make smarter financial decisions.
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\nAbout the Role
\nReporting to the Head of Customer Success, this is an entry level position which sits within the Operations function and plays a critical part in ensuring client funds and account processes are handled accurately, efficiently, and in line with regulatory requirements. This is an excellent opportunity to gain exposure to financial markets, trading operations, and FinTech platforms both locally and globally.
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\nKey Responsibilities\n

Process client deposits, withdrawals, and transfers, ensuring all transactions are handled with high accuracy, even under tight deadlines
Investigate and manually process exception payments where required
Follow up on outstanding client requirements
Liaise with internal teams (local & global) and external stakeholders including banks and payment providers
Respond to inbound client queries (tickets/emails)
Assist with client onboarding, including KYC/AML checks and account reviews

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\nAbout You\n\n

Previous experience in financial services operations, payments, or trading environments would be advantageous.
Understanding of KYC, AML/CTF requirements, and client onboarding processes would be advantageous
Exceptional attention to detail
Ability to work effectively in a fast-paced, deadline-driven environment
Strong communication skills, proactive, solutions-focused mindset with a willingness to improve processes
Interest in financial markets, trading, or FinTech

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\nWhat's on offer\n\n

Hybrid and flexible working environment
Exposure to global financial markets and trading operations
Ongoing training and development opportunities
Support for further education and career growth
Opportunity to join an innovative and rapidly expanding FinTech

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\nIf you’re looking to build your career in a dynamic FinTech environment and gain hands-on exposure to trading operations, we’d love to hear from you.
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\nClick “Apply” now or submit your CV to be considered.
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\n ","datePosted":"2026-10-29","hiringOrganization":{"@type":"Organization","name":"OCG"},"validThrough":"2026-11-28","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"Sydney, NSW, 2000"}},"employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"OCG","value":"17932476741700134449IOF"},"directApply":true,"industry":"Operations"}